TRAINING
GRI: 404-1, 404-2, 404-3
If there is any part of our recipe that cannot have a shortcut it is this: the constant development of skills and abilities in our employees. For this reason, we delivered various training courses throughout the year on subjects such as: technical knowledge, health and safety, the 5S’s, manufacturing practices, culture of legality, management skills, financial education and training of trainers.
In total, we delivered 185,217 hours of training. The average of hours per employee was 17.8 for men and 20 for women; 11.5 for unionized personnel and 28.6 for non-unionized personnel.
The training was distributed as following:
Training hours
Training programs with the greatest impact
| Program | Benefits for the Company | % de FTE who participated |
|---|---|---|
| Financial Management Skills | Development of skills in the Company’s managers in their thinking process regarding economic and financial problems. | 2.9% (289 collaborators) |
| Culture of Legality | - Building and strengthening of the organizational culture, based on a respect for standards and a rejection of illegality and corruption. - Reinforcing behavior in accordance with the Code of Ethics, the Company’s policies and the reason for its existence. | 12.2% (1,202 colaboradores) |
We evaluate the performance of our collaborators on an annual basis, encouraging their professional development. Toward this effect we apply various methodologies, such as:
- Goal-oriented management (GOA): Goals defined by upper management.
- Multidimensional performance assessment (nine-boxes methodology)
This year 33% of our non-unionized collaborators (1,881 evaluations) were evaluated regarding their performance. The unionized personnel are evaluated monthly, based on indicators of the plant or distribution center in which they work.